Welcome to Invested Health Center, Inc. Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or engage with our services. Our practices comply with the Health Insurance Portability and Accountability Act (HIPAA) and The Campaign Registry (TCR) SMS guidelines.

Personal Information

When you visit our website or communicate with us, we may collect personal information that you voluntarily provide, such as:

• Name
• Email address
• Phone number
• Medical information

Non-Personal Information

We may also collect non-personal information automatically, including:

• Browser type
• IP address
• Pages visited
• Date and time of visit
• Device information and user interactions

Personal Information

We use your personal information to:

• Provide and improve our healthcare and support services
• Respond to your inquiries and requests
• Schedule and confirm appointments
• Send relevant updates about our services

For information regarding mobile communication, please see the SMS Communication and Opt-Out Options section below.

Non-Personal Information

We use non-personal data to:

• Analyze website performance and user behavior
• Improve functionality and content
• Enhance website security and troubleshooting

We use SMS (text messaging) solely to communicate with individuals who have provided their mobile number and initiated or consented—verbally, online, or in writing—to communication with us. These messages are limited to care-related communications such as appointment reminders, scheduling updates, or responses to patient inquiries. We do not send unsolicited promotional or marketing texts.

Message Content & Frequency

By providing your mobile number and communicating with us via SMS, you consent to receive non-marketing messages related to your care or service inquiries. Message frequency may vary depending on the nature of your interaction with us.

Opt-Out Option

You may opt out of SMS communications at any time by:

• Replying “STOP” to any text message
• Calling our office directly at 407-392-2273

Once opted out, you will no longer receive SMS messages unless you re-initiate communication.

Help Option

For support, reply “HELP” to any message or contact our office at 407-392-2273.

Message & Data Rates

Standard message and data rates may apply. Please check with your mobile carrier for details.

Data Use & Privacy

We do not sell or share your mobile number or SMS data with third parties for marketing purposes. SMS opt-in data and consent will never be shared with third parties, except as required to operate our SMS system through trusted vendors such as RingCentral, who are contractually bound to safeguard your information and use it only as needed to provide SMS services.

Access to SMS-Related Information

You may request access to, correction of, or deletion of your mobile communication preferences or personal information at any time by contacting us at 407-392-2273.

We use cookies to enhance your experience on our website. Cookies are small data files stored on your device that allow us to remember your preferences and improve usability. You may disable cookies in your browser settings, but doing so may affect website functionality.

Your Rights Under HIPAA

Under HIPAA, you have the right to:

• Access your medical records and other health information
• Request corrections to your health information
• Receive an accounting of disclosures of your health information
• Request restrictions on certain uses and disclosures of your health information
• Request confidential communications about your health information
• File a complaint if you believe your privacy rights have been violated

Uses and Disclosures of Health Information

• We may use and disclose your health information for:
• Treatment: Providing, coordinating, or managing your health care and related services.
• Payment: Activities related to obtaining payment for health care services.
• Health Care Operations: Activities necessary for our operations, such as quality assessment and improvement, business management, and administrative activities.
• We may also use or disclose your health information in other ways permitted or required by law, such as for public health activities, law enforcement purposes, or to avert a serious threat to health or safety.

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except:

• To trusted service providers who assist in delivering services and have agreed to maintain confidentiality
• When required by law, regulation, subpoena, or legal process
• To protect the rights, property, or safety of our organization, users, or others

Note: SMS opt-in data and consent are excluded from all sharing activities and will not be shared with third parties.

We implement industry-standard security practices to protect your information. These include:

• Secure servers and encrypted transmission (e.g., SSL/TLS)
• Controlled access to sensitive data
• Regular system audits and monitoring

However, no method of online transmission or storage is 100% secure. We strive to protect your personal data, but we cannot guarantee absolute security.

You have the right to:

• Access or correct your personal information
• Request the deletion of your data (subject to legal or contractual obligations)
• Opt out of receiving email or SMS communications

To exercise any of these rights, please contact us using the information below.

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technology. Updates will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

If you have any questions or concerns about this Privacy Policy, please contact:

Invested Health Center, Inc.
ATTN: Privacy Officer
7824 Lake Underhill Rd, Suite E
Orlando, FL 32824
Email: privacy@investedhealthcenter.com
Phone: 407-392-2273

Thank you for choosing Invested Health Center. Your privacy and trust are paramount to us.